Shipping policy

At MiniEcom, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains our order processing times, delivery timelines, and shipping-related information.

Order Processing Time

  • Orders are processed within 1–3 business days after successful payment confirmation.

  • Orders are not processed or shipped on Sundays and public holidays.

  • Once your order has been shipped, you will receive a confirmation message with relevant shipping details.

Delivery Timeline

  • Estimated delivery time: 5–8 business days after dispatch.

  • Delivery timelines may vary depending on your location, courier service availability, weather conditions, and other factors beyond our control.

Please note that delivery dates are estimates and are not guaranteed.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during the checkout process.

  • Any applicable shipping fees will be added to your total order value before payment confirmation.

Order Tracking

Once your order has been shipped, tracking details will be shared with you through your registered email address or phone number.

You can use the tracking information provided to check your order status.

Delivery Issues

If you experience any issues with your delivery, such as:

  • Delayed delivery

  • Incorrect delivery status

  • Missing package

  • Damaged package

please contact our customer support team at:

Email: miniecommerce.store@gmail.com

We will assist you and work towards resolving the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing an order.

MiniEcom will not be responsible for delays, failed deliveries, or additional charges caused due to incorrect or incomplete address information provided by the customer.

Damaged or Missing Items

If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery.

Please provide clear photos or videos of the product and packaging to help us verify and resolve the issue.